Hot issue and trending in social media including twitter and facebook about what happened yesterdayin NAIA Terminal 3 where Mon Tulfo and couple, Raymart Santiago and Claudine Barretto had a fight. There’s an injury both Tulfo and Barretto. The mere question of many Filipino people is who says the real truth among them.
Earlier in Umagang Kayganda (UKG), Anthony Taberna discussed the issue on the fist fight. Based on UKG Poll, “PUNTO POLL: Sa naganap na gulo, kanino kayo kampi?” And it has the result as of Mon Tulfo got 81% and Raymart/Claudine got 19%.
In tackling this issue, telephone interview has been established between Cebu Pacific Officer and Mon Tulfo. Taberna added that they ask the side of Raymart and Claudine on this issue but they just remain silent.
Side by side… corner by corner… and other content of the report says no biased on between the two groups. But on the poll tallied by UKG it is obvious that some of the voters are pro with Tulfo. Which according to him(Tulfo), he is already a senior citizen and he cannot defend much for himself because of the numbers of person who attacked him.
At the end of the topic, Taberna commented that this incident also happened everywhere. The only difference is Tulfo, Raymart, and Claudine are well known to the public that is why the issue gets viral.
The main root cause of it is the complaint from Cebu Pacific of the left or delayed baggage by them. Though we can say it is a petty issue where nobody has died and no major impact on ones personality. But the effect to the customer is huge!
We cannot blame also Cebu Pacific on this issue. We don’t think so if they want this to happen. But for our opinion is they must have control and quality assurance for the quality service of their flights. It should be a lesson to them that this issue is not only the issue of Ms. Claudine Barretto or any other well known personality. It is the issue of giving effective and efficient service on what the customer pay for the services we rendered. Consumer or customer pays for the product or service because of the fulfillment of satisfaction of what they bought. So in return company like Cebu Pacific should provide the best service to its customers.
It is not the person who makes their statement real; it is how the service should be real.
Below is the video from youtube of what had happened yesterday. For you did the first move?
courtesy of youtube